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    [北京上海]殼牌

    1. 發布時間:2020-10-09
    2. 工作地點:上海 北京
    3. 職位類型:全職
    4. 來源:殼牌
    5. 職位:2021校園招聘
    來自殼牌的消息:
    https://www.shell.com.cn/zh_cn/careers/students-and-graduates/shell-graduate-programme.html

    殼牌求職討論區
    http://bbs.yingjiesheng.com/forum-102-1.html
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    職位信息及網申地址:ww***.cn[點擊查看]

    企業介紹:

    "殼牌"一詞出現于 1891 年,當時是 Marcus Samuel and Company 向遠東地區運輸的煤油的商標。這家倫敦小企業最初主要從事古玩、古董和東方貝殼業務。這些商品在當時是如此受歡迎(尤其是在維多利亞時代,被用于裝飾首飾盒),以至于它們不久就成為了公司與遠東地區開展盈利頗豐的進出口貿易的基礎。

    這一詞語于 1897 年被提升至企業狀態,當時 Samuel 成立了殼牌運輸和貿易公司。1901 年出現的第一個標志是河蚌殼,到了 1904 年,為了從視覺上呈現公司和品牌名稱,推出了扇貝或稱貝殼標志。

    荷蘭皇家石油公司和殼牌運輸和貿易公司于 1907 年合并時,后者的品牌名稱和標志(殼牌和貝殼)成為新成立的荷蘭皇家殼牌集團 (Royal Dutch Shell Group) 的簡明名稱和標志。此后一直保持至今。

    為順應平面設計的趨勢,近年來殼牌標志的形式在逐步發生變化。目前的標志是 1971 年推出的。30 年過去了,它經受了時間的考驗,無愧于世界上認可度最高的標志之一。

    2020校園招聘職位:

    Convenience Retail, Lubricants and Alliance Director

    Beijing, China

    技能儲備組: Commercial and Retail

    已更新: 28-Sep-2020

    參考 ID: 134765BR

     

    Where you fit in

     

    Shell Retail is the world’s number one mobility retailer. We’re proud to serve 30 million customers a day, processing 11 billion transactions a year across 44, 000 stations in more than 75 countries.

    Our retail sites not only have to provide customers with the best fuels, but also to cater for customers increasing demands for convenience shopping and quality food on the go.

     

    What’s the role?

     

    The Convenience Retail, Lubricants and Alliance Director is responsible for establishing the vision, strategy, key marketing tactics in support of the business sales and profitability target achievement. The role involves the responsibility for Category Management, Supply Chain, Space Planning, Alliances and Shop Formats and managing the trade-offs and interrelationships between these different functions.

    Key to this role is the experience in retailing category management planning and implementation principles thus allowing fact-based decision-making regarding product mix, pricing, merchandising and promotions to support delivery in a competitive market environment.

    An important aspect of this role is the development of the Alliance Strategy with our partners such as Quick Service Restaurant(QSR). Our retail business is focused on developing the offer to satisfy key shopping missions and the development of our loyalty proposition to ensure long term sustainable growth.

    This position has responsibility for managing a large team and will include leading, supporting and developing these people to drive strong performance and their growth into future positions.

     

    Digital Excellence Manager

    Beijing, China

    技能儲備組: Commercial and Retail

    已更新: 28-Sep-2020

    參考 ID: 147135BR

     

    What's the role?

     

    The Digital Excellence Manager will lead to build the centralized digital operation and service capability so as to support and help JV/WOFE to operate digital marketing platform (loyalty, payment, digital interaction, data analytics etc.) with higher efficiency and drive greater business yields. Develop sustainable commercialization plan for such service and establish the right SLA. Drive cross-function and cross-LE optimization and best practice sharing and normalization.

     

    Some of the key accountabilities and responsibilities of this role are:

    Define and design the service scope and responsibilities of Digital Excellence Team leveraging external best practice

    Define and design the staffing/resourcing roadmap of the Digital Excellence function

    Develop commercialization plan and roadmap of the Digital Excellence Service on the base of current digital platform commercialization

    Establish key measuring framework of success and value of Digital Excellence function and team, define team members’ R&R

    Establish SOP and SLA of Digital Excellence function, including service provision, process optimization and handling new request.

    Identify and analyze key business processes and stakeholders responsibilities of digital operation & marketing, and provide

    Design training program or course to onboard key roles and also support frontline capability development

    Drive product and platform iteration and upgrade for higher efficiency and bigger value

    Other work assigned by Marketing and Digital & Loyalty Team

    Customer Ops. Specialist - Deal Mgmt

    Shanghai - The Hub, China

    技能儲備組: Commercial and Retail

    已更新: 23-Sep-2020

    參考 ID: 144699BR

     

    The Customer Ops Specialist sits within the Deal Management Journey forming a critical part of the Customer Fulfilment Cycle. The job supports delivery of a Customer Value Proposition that sets Shell apart from its competitors. The COS Deal Management supports Account Managers in on-boarding Customers to Shell and delivering all relevant changes to the customer agreement throughout the contract life-cycle. The COS Deal Management supports pricing and the contract set up, amendment and management process. This role makes sure Customers find it easy to do business with Shell by providing a best-in-market Customer experience. This role supports Global Commercial lubricant B2B & OEM and may focus on some or all of the accountabilities below, depending on operational requirements. These activities cover all Customer levels including Key Accounts and Platinum Customers.

     

    Some of the key accountabilities and responsibilities of this role are:

    Contract Management:

    Provide support in pre-offer, offer and contract management support for standard and non-standard contract set up and maintenance, in compliance with the Play Book

    Execute contract legal and fiscal requirements, working with local legal focals

    Follow-up directly with customers on missing contract documentation

    Ensure contracts are signed and stored in line with local country requirements

    Review contract performance as part of SCM process

    Archive contract documentation and termination of customer contracts

    upport preparing for tender bids

    Trouble Shooting:

    Provide “One Team” support for Sales in owning and resolving all Deal Making issue resolution. Work to uncover issue root cause of issues and implement sustainable fixes after obtaining approval from Operating Unit

    Act as resolution owner of Customer complaints. Feedback outcomes to COS Order to Cash colleagues who will communicate with customers

    Master Data Set Up & Amend:

    Maintain Sales Hierarchy, contract registers and banding adherence

    Set up and amend Customer master data after obtaining approval from Operating unit

    Act as Resolution Owner for Master Data Disputes. Liaise with key interface, business partners and/or Customers to resolve them and perform invoice adjustment after obtaining approval from Operating Unit (in consultation with line manager and within the authorisations as applicable)

    Process manual vouchers received from Retailers during offline card transactions in accordance with pre-agreed instructions set up by Operating Unit

    Product Lifecycle Data Management: maintain inclusions, exclusions and listings of products in support of PLM and Customer specific requirements

     

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